clip share install through AptHost

[David]

I hope this is the correct board for posting the followning. I want to upload clip share and when I was browsing your homepage I noticed something to the effect that you can install clip share into the website, however I couldn't find the link where I read this.

I would appreciate it if you could redirect me to the link where I may purchase clip share from. apthost.

Thanks a million,

David

[APT-Cody]

Hello David, go ahead and fill out the following form and we'll install the Script for you shortly after you submit your request.

http://secure.apthost.com/forms/script-install/

[David]

Cody, hi and thanks for your reply. I am experiencing some difficulty uploading the script for installation. The message field reads as follows

Location script should be installed *
Give us the location the script should be installed at. (e.g. mydomain.com/media)
This field is not in the correct website address format.

I have entered the domain correctly and even changed computers to make sure everything is alright in that respect.

I am at a loss as to how I can install this script now. I would appreciate any advise you may offer regarding the script installation.

Thanks again,

David.

[APT-Cody]

Hello David,

That means that it isn't a proper URL. I'll update the example but It should be http://mydomain/media and that would work but it gives you that error simply because your not including the http:// in there.

[David]

Cody, hi again. I did include the http:// prefix with my url. It still didn't upload though. I thought the problem might be with the script installation page itself as it keeps cutting out on the same error, that is the web address format. I absolutely guarantee I have entered the url properly and still I cannot upload the script for your attention.

I have contacted clip share and I'm awaiting their response as this is the second script I've purchased and the second that hasn't worked. I have tried to install the script myself but all I'm being informed when i do so is the following 'Access Forbidden'

I'll see how it goes and when clip share get back to me, I'll know more, I really think that there's a fault with the script somewhere.

[APT-Cody]

Are you talking about uploading videos on your script or are you talking about adding the .zip file to the script installation request page at http://secure.apthost.com/forms/script-install/ ?

I just tested the form myself and it successfully uploaded a .zip file. Otherwise if you have already attempted to install the script yourself you are more than welcome to submit a support ticket and I'm sure our techs can help you fix the problem.

[David]

I was talking about the zip file Cody. I could add that alright but the url keeps cutting out on me, informing me that I am not using the correct url format.

Since then however, Clip Share have had one of their team take a look at the script I uploaded to the public_html/ folder and have checked it for configuation and they have informed me that they couldnt test the upload/conversion function, because they know the right paths for mencoder, mplayer and flvtool2.

Can you tell me what these paths are. My hosting package is the Power 75+ and I have the info you might need concerning my cpanel if you need to check out that the functions clip share are included in my package.

I hope what I've typed is comprehendible.

Many thanks to you personally for your help with this dilemma.

I really appreciate it and I hope I haven't been too bothersome.

Regards,

David

[APT-Cody]

The paths that are in the config by default should work just fine as we have symlinks setup.

However the path information is available here: https://support.apthost.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=590